(Consumers Association of SA Inc.)
is the consumers' voice in South Australia. It represents consumers' interests, encourages the dissemination of information on issues affecting consumers, provides a forum for discussion of those issues and lobbies on them to all levels of government.
Click here to download a summary of our activities presented to the 2017 Annual General Meeting.
Our current Consumer Policy Agenda can be downloaded here.
The Association’s Executive Committee meets at 5.15pm on the first Tuesday of each month. Our next meeting will be held in March 2018.
All members (and prospective members) are welcome to come along to hear about, and perhaps contribute to, our current activities.
Please contact us to obtain an agenda and to find out exactly where and when we will next meet.
Before your next major purchase: click here to see the SA Consumer and Business Services Buying Household Goods fact sheet.
Click here to download a copy of the newly revised Savvy Seniors guide which provides information on consumer rights under Australian Consumer Law. The guide is specifically aimed at older people: dealing with matters such as refund rights, door-to-door sales, telemarketing and smart spending.
The Australian Energy Regulator’s free comparison website Energy Made Easy can assist consumers to find a plan that suits their needs, and potentially save a substantial amount of money.
Energy Made Easy (www.energymadeeasy.gov.au) lets consumers compare plans from all retailers, and doesn’t require any personal details – just the usage information from one or more recent bills, or, if that’s not available, the website's own usage estimates.
Need help with your finances?
Anyone can find themselves in financial difficulty. You might lose your job, get sick, or your relationship might break down. You may simply not have enough money to make ends meet.
If this happens to you, a financial counsellor can help.
Financial Counsellors are free, independent, not-for-profit, confidential and impartial. They are experts at assisting people with financial and insurance problems.
Click here to download a brochure outlining financial counselling services in South Australia.
The ACCC's repair, replace, refund problem solver helps you understand your consumer rights and the steps you can take to resolve a problem.
ACCC Industry Guides
Click here to access the excellent series of guides produced by the Australian Competition and Consumer Commission on the Australian Consumer Law.
Separate guides provide detailed information on the Australian Consumer Law specifically prepared for:
- businesses that provide personal services
- electrical and whitegoods businesses
- car rental businesses
- the motor car and motorcycle sales and repair industries
- travel and accommodation businesses.