Consumer SA Executive Committee member Elaine Attwood recently returned from the 2019 National Consumer Conference and the Ruby Hutchison Lecture held in Melbourne in March.

Click here to read Elaine’s comprehensive and informative report on the lecture (delivered by the Human Rights Commissioner on of Artificial Intelligence and human rights) and her summary of the speeches and discussions at the conference sessions, including:

  • Opening address by the Victorian Minister for Consumer Affairs, Gaming and Liquor Regulation on ‘Trusted Smart Products’

  • Address by the Assistant Treasurer on recent Commonwealth consumer protection legislation

  • ACCC Chairman’s address on ACCC enforcement priorities

  • Keynote address by Fiona Guthrie, CEO Financial Counselling Australia on re-imaging corporations

  • Panel discussion: Misconduct in financial services: What will the Royal Commission change for Vulnerable consumers. 

  • Panel discussion: General Product Safety Provisions:

  • Presentation by the ACCC Commissioner Sarah Court on the new Consumer Data Right (CDR)

  • Debate: Is data working for or against consumers?

  • Panel discussion: Emerging issues in data and technology (consumer data, AI machine learning and algorithms)

  • Keynote address by Gerard Brody, CEO Consumer Action Law Centre on how to deliver better outcomes for vulnerable consumers in regulated markets.

  • Showcasing advocacy for vulnerable consumers session with Gordon Renouf, Deputy Chair, Consumers Federation of Australia.


AuthorRay Dennis