In its recent submission to the Productivity Commission’s study on consumer law enforcement and administration, the Consumers Federation Of Australia (CFA) says that while the Australian Consumer Law (ACL) is, "largely being enforced well, there remain things that could be done to improve this".
In particular, the CFA argues that, "changes could be made to bolster the power of the regulators, enhancing their ability to enforce the law".
Specific recommendations are made under the following headings:
Improving and evaluating the performance of the regulators
Empowering consumers through access to data held by the regulators
Enforcing the law – the role of consumer organisations
Cooperation between regulators and consumer organisations