Australia’s consumer law regulators have launched two new videos to help educate disabled consumers and carers about their rights and obligations under the Australian Consumer Law:
· ‘Smart shopping with Casey and Reece’ that explains key consumer rights in a clear manner
· ‘Shop smart and use your rights’ that provides information on consumer rights in greater depth.
The videos are available in five accessible formats, including versions with closed captions or Auslan interpreter. They complement the existing suite of materials for consumers with disability and the guide for suppliers that are available on the Australian Competition and Consumer Commission website: www.accc.gov.au/disabilityresources
South Australia’s Consumer and Business Services has hard copies of the DVDs and printed guides, which you can request by phoning: 8204 9516 or emailing: CBSeducation@sa.gov.au.